Aftercare & Maintenance

Aftercare & Maintenance

At RECOM Solutions, we recognise that project completion is only the beginning. Our Construction Aftercare Service offers a robust support system for clients, including private developers, Housing Associations, and property management companies, to ensure the long-term performance and value of their assets. With over 15 years of industry experience, our dedicated team provides rapid response for emergency repairs, scheduled maintenance, and effective management of post-project issues.

We specialise in defect resolution, warranty management, and general upkeep, collaborating closely with facilities managers to address operational, specification, and construction concerns. Our aftercare service leverages knowledge from RECOM's Construction, Consultancy, and Passive Fire Protection divisions, ensuring seamless, high-quality service.

Our services include:
• General maintenance & defect rectification
• Emergency out of hours response
• Support with NHBC claims
• Specialising in distress management both with homeowner and clients.
• Improvement of Customer Satisfaction scores
• Void checks
• Void maintenance
• Commercial support